How Chocoberry handles personal information.

Last updated: April 22, 2026. This policy explains how Chocoberry may collect, use, share, and retain information in connection with the service.

1. Information that may be collected

Account information such as email address, username, profile details, and subscription status.
Content you submit, including prompts, messages, stories, characters, scenes, and support communications.
Technical and usage information such as IP address, device and browser data, logs, timestamps, diagnostics, cookie or session identifiers, and interaction events.
Transaction and billing metadata supplied by payment processors. Chocoberry does not need to store full payment card numbers to process subscriptions.

2. How information may be used

To operate, maintain, and secure the service.
To authenticate users, enforce limits, prevent abuse, and investigate misuse.
To generate AI output and maintain conversation continuity.
To process transactions, subscriptions, taxes, fraud checks, and account support.
To analyze performance, improve the service, and comply with legal obligations.

3. Sharing and disclosures

Information may be shared with hosting, infrastructure, AI model, analytics, moderation, and payment providers when necessary to operate the service. Information may also be disclosed where reasonably necessary for legal compliance, fraud prevention, abuse prevention, security, or protection of rights.

4. AI providers and processing

Prompts, message history, scene context, and related metadata may be sent to OpenRouter and underlying model providers in order to generate responses. AI-generated output can be logged, cached, summarized, filtered, reviewed, or retained for operational, security, product, and compliance purposes.

5. Cookies, sessions, local storage, and analytics

Chocoberry may use cookies, local storage, and similar technologies for login state, security, fraud prevention, performance measurement, analytics, preferences, and core product functionality. Disabling some storage mechanisms may limit the service or prevent it from working correctly.

6. Retention and security

Information may be kept for as long as reasonably necessary for the purposes described above, including backups, audit logs, fraud prevention, dispute handling, and legal compliance. No system is guaranteed to be fully secure, and no promise is made that information will never be accessed, altered, disclosed, or lost.

7. International processing

Chocoberry and its providers may process information in multiple countries. By using the service, you understand that information may be transferred to and processed in jurisdictions that may have different data protection rules than your own.

8. Your choices and legal rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection. The availability of those rights depends on applicable law, service architecture, fraud prevention, security needs, and recordkeeping obligations.